SUN Automation Group’s response to COVID-19

During this time of uncertainty due to COVID-19, SUN Automation Group wants to reassure our customers that we are running full operations and intend to continue servicing all of your equipment, parts and support needs without interruption.

The health and safety of our employees is of utmost importance and SUN has taken the necessary precautions suggested by our local, state and federal authorities to further stop the spread of COVID-19. Each and every employee-owner at SUN Automation Group is dedicated to preserving the health and safety of their colleagues and yours. All SUN employee-owners have committed to following the CDC’s recommended hygiene practices. Through our investments in technology, SUN Automation administrative employees are able to work at full capacity, both in the office and remotely. Additionally, all SUN field service technicians are willing and prepared to follow each customer facilities’ safety protocols, with a commitment to providing the same quality of support you know and trust.

Should there be any changes in our ability to provide SUN equipment, parts and/or service, we will notify all affected customers and partners immediately. Until that time, SUN administrative offices will remain open, Monday through Friday from 8:30AM to 5:00PM, in addition, SUN Service and Support teams will continue to provide services 24/7.

  • To contact our US headquarters, call +1-410-472-2900
  • To contact our 24/7 Support line, call +1-800-253-7278 and dial 1 for parts or dial 2 for service
  • To contact our UK location, call +44 117 940 1777
  • To contact our China location, call +86-20-2860-6593

Thank you for your continued support during these challenging times. If you have any questions or concerns, please do not hesitate to reach out to your SUN contact person. We truly appreciate you and we wish you, your colleagues and your loved ones health and safety.

Best Wishes,

SUN Automation Group’s Senior Leadership Team