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Field Service Technician

Department: Field Service     Employment Type: Full Time     Location: Glen Arm, MD

Field Service Technicians are responsible for equipment installations, customer training, and technical support on-site to customers including customer plant personnel. This position requires exceptional troubleshooting skills in the following disciplines: Electrical, Mechanical, and PLC Controls.

RESPONSIBILITIES
  • Provide technical assistance to customers on-site for service and repair of corrugating and/or finishing equipment
  • Lead and/or participate in installation of machinery at customer sites
  • Provide training on operation and maintenance to the end-users of SUN equipment
  • Troubleshoot and repair complex field service issues; take ownership for solutions per company standards
  • Use discretion with regard to business related expenses, limiting them to those that are necessary and reasonable
  • Travel extensively domestically and as needed internationally in order to support customer plant operations
  • QUALIFICATIONS
  • Advanced knowledge of electrical and mechanical disciplines, installation procedures, and machinery troubleshooting
  • Ability to read, interpret and follow complex mechanical blueprints, electrical schematics, diagrams, engineering drawings, and any other written instructions or procedures as necessary for installation of machinery
  • Strong understanding of PLC based machinery controls; troubleshooting capabilities
  • Proficient in written and oral communication skills, analytical problem solving, decisiveness, and planning is required. Good communication skills and interaction with all levels of personnel in customer facility
  • This position requires extensive travel to customer sites both domestically and internationally
  • Please go to http://smrtr.io/74bQGQ or e-mail/fax resume to Jennifer Andrews in Human Resources for consideration.

    SUN Automation Group

    Attention: Jennifer Andrews, Recruiting & Development Specialist

    12201 Long Green Pike
    Glen Arm, MD 21057

    Confidential Fax: 410-568-5198

    E-Mail: jenn.andrews@sunautomation.com

    Copyright © SUN Automation Group®. All Rights Reserved.
    12201 Long Green Pike, Glen Arm, MD, 21057 (T)516-822-1183
    Phone: 410-472-2900 - Fax: 410-472-2907
    100% Employee Owned
    FROM INNOVATIVE EQUIPMENT TO CUSTOMER-FOCUSED SUPPORT, WE ARE YOUR TRUSTED PARTNER FOR FEEDING, PRINTING AND CONVERTING.