Field Service Technician

Field Service Technicians are responsible for equipment installations, customer training, and technical support on-site to customers including customer plant personnel. This position requires exceptional troubleshooting skills in the following disciplines: Electrical, Mechanical, and PLC Controls.


  • Provide technical assistance to customers on-site for service and repair of corrugating and/or finishing equipment.
  • Lead and/or participate in installation of machinery at customer sites.
  • Provide training on operation and maintenance to the end-users of SUN equipment. 
  • Troubleshoot and repair complex field service issues; take ownership for solutions per company standards
  • Use discretion with regard to business related expenses, limiting them to those that are necessary and reasonable.
  • Travel extensively domestically and as needed internationally in order to support customer plant operations


  • Advanced knowledge of electrical and mechanical disciplines, installation procedures, and machinery troubleshooting
  • Ability to read, interpret and follow complex mechanical blueprints, electrical schematics, diagrams, engineering drawings, and any other written instructions or procedures as necessary for installation of machinery
  • Strong understanding of PLC based machinery controls; troubleshooting capabilities.
  • Proficient in written and oral communication skills, analytical problem solving, decisiveness, and planning is required. Good communication skills and interaction with all levels of personnel in customer facility.
  • This position requires extensive travel to customer sites both domestically and internationally.

Please go to or e-mail/fax resume to Jennifer Andrews in Human Resources for consideration.

SUN Automation Group    

Attention: Jennifer Andrews, Recruiting & Development Specialist

12201 Long Green Pike

Glen Arm, MD 21057

Confidential Fax: 410-568-5198



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